Shipping policy
Shipping Policy
Last updated: 14 October 2026
MERELDON currently delivers to eligible addresses in Australia only. Prices are displayed in Australian dollars (AUD). Orders are sold by Moidore LLC, trading as MERELDON.
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Dispatch origin
Orders are dispatched from China through our international fulfilment network and then delivered to Australia. We do not represent orders as dispatching from an Australian warehouse.
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Shipping charges
Orders under A$129: A$9.95 standard shipping.
Orders of A$129 or more: free standard shipping.
The shipping charge for your order is shown at checkout before payment. The checkout total is authoritative if a genuine promotion, discount or order change affects the free-shipping threshold.
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Processing and delivery estimates
Processing and fulfilment: 1–3 business days.
Estimated carrier transit after dispatch: 6–8 business days.
Estimated total delivery time: 7–11 business days from order placement, excluding relevant public holidays.
These are estimates, not guaranteed delivery dates. Remote postcodes, address corrections, peak periods, customs processing, severe weather and carrier disruptions may extend delivery. If actual performance differs materially from these estimates, we will update our checkout, this policy and Merchant Center settings. We will communicate known material delays and provide any remedy required by law.
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Import charges
The price and standard shipping charge shown at checkout are intended to cover the import handling required for delivery to your Australian address. You should not receive an additional import-payment request on delivery.
If a carrier asks you to pay an unexpected customs or import charge, contact support@mereldon.com before paying where practicable. We will investigate and resolve, or reimburse, any charge that arises from our delivery arrangement. Any tax payable at checkout is shown before you place your order.
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Tracking and split shipments
We send shipping confirmation and tracking details when available after dispatch. A tracking number may appear before the carrier’s first physical scan.
Items from one order may arrive in separate parcels at no additional shipping charge from MERELDON.
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Address changes, late or missing deliveries
Please check your address carefully. Contact us promptly if you need a correction; we will try to help before dispatch, although a change may not be possible once the carrier has accepted the parcel.
If a parcel is late, lost or recorded as delivered but not received, contact us with your order number. We will investigate and provide the appropriate remedy under Australian Consumer Law. Carrier tracking alone does not remove legal obligations owed to you.
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Contact
Email: support@mereldon.com
Seller: Moidore LLC trading as MERELDON
525 Randall Ave, Ste 100 1341
Cheyenne, WY 82001
United States
This is a business correspondence address only; it is not a dispatch or returns location.
