
HERE TO HELP
Frequently Asked Questions
How do I choose the right size?
Our clothing is listed in Australian (AU) sizes. Compare your bust, waist and hip measurements using our Size Guide. Fit may vary by style and fabric, so check the product's size and fit details where available.
How long does delivery take, and how much is shipping?
We currently deliver within Australia. Estimated delivery is 7–11 days from the date you place your order, including processing. Shipping is free on orders of A$89 or more, or A$6.95 below A$89. Delivery times are estimates, not guarantees. See our Shipping & Delivery information.
Can I return an item if it doesn't fit?
Eligible change-of-mind returns can be requested within 30 days of receiving your order. Items must be unworn, unwashed and unaltered, with original tags and packaging. Change-of-mind return postage is paid by the customer. Contact us before sending anything back and read our Returns & Refunds page for details. Your rights under Australian Consumer Law still apply.
How can I track my order?
Once your order has been dispatched, we'll send a shipping confirmation email with tracking details where available. For more guidance, visit Track Your Order, where you can also request an update if you need help.
What if my order arrives damaged or incorrect?
Please contact support@mereldon.com with your order number and photos of the issue. We'll help arrange an appropriate remedy under Australian Consumer Law and cover return postage for faulty or incorrect items. You can also reach us through our Contact page.